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Independent Insurance Agency Serving 50 Texas Cities

Insurance Agency in Carrollton, Texas

Carrollton drivers, homeowners and business owners are quoted by phone. Dallas, Denton or Collin County rating. Dallas, Denton or Collin, from the street.

Aulona Insurance Group is an independent insurance agency licensed in Texas (Agency License #3481412) with an office in Plano. Luka Cenaj, a licensed Texas agent, is the reviewer of record for every coverage page on this site.

Texas Agency License #3481412 · NPN 22184980 · English & Albanian

On this page6 sections
  1. 1Auto, home and business coverage for Carrollton
  2. 2Auto insurance in Carrollton
  3. 3Home insurance in Carrollton
  4. 4Business insurance in Carrollton
  5. 5Where Aulona Insurance Group is not the right fit
  6. 6Working with Aulona Insurance Group from Carrollton

Auto, home and business coverage for Carrollton

Aulona Insurance Group places auto, home and business coverage on a Carrollton address, in Texas only, and asks the county question once instead of leaving a household with three separate applications.

The City of Carrollton reaches into Dallas, Denton and Collin counties, and Texas auto and property rating starts from the county a risk sits in, so the street address decides the rating county on a Carrollton file rather than the mailing city.

Service is by phone from the one office, in Plano, and no visit to Carrollton or to Plano is part of placing coverage. Coverage on a Carrollton address is quoted and bound only after a recorded call with Luka Cenaj, in English or Albanian.

Auto insurance in Carrollton

Auto insurance for a Carrollton driver is an ordinary Texas personal auto policy, rated on the county where the vehicle is garaged overnight rather than on the mailing address.

Texas Transportation Code §601.072 sets the same floor statewide, written as 30/60/25:

  • $30,000 for injury to one person
  • $60,000 for injuries in one accident
  • $25,000 for damage to another person’s property

Hail is the North Texas claim liability never pays. The National Weather Service Fort Worth/Dallas forecast office warns for hail across Dallas, Denton and Collin counties, and a dented roof or a cracked windshield is answered by comprehensive coverage under its own deductible rather than by collision.

Home insurance in Carrollton

Home insurance in Carrollton is largely a hail conversation, since the National Weather Service Fort Worth/Dallas forecast office issues severe thunderstorm and hail warnings for all three counties the city sits in.

Two terms decide what a North Texas hail claim pays:

  • The windstorm and hail deductible, often a percentage of the dwelling limit
  • The roof settlement basis, where actual cash value pays a depreciated figure on an older roof and replacement cost does not

The suburban preferred owner-occupied homeowners market around Dallas and Fort Worth is thin for this agency, and a caller hears that at the start. Dwelling fire, condo and renters, landlord DP-1 and DP-3, personal umbrella coverage above the home and auto liability limits, and flood through the National Flood Insurance Program are the Carrollton property lines the agency places.

Business insurance in Carrollton

Business insurance for a Carrollton company goes through a small-business program with hard eligibility limits, and a business outside the band should hear that before anything else.

Inside the band:

  • Annual gross revenue under $5 million, and total W-2 payroll under $5 million
  • Workers compensation runs through its own market and is not limited by the revenue and payroll figures above

On top of size, a Carrollton account needs losses under $20,000, at most two incidents in three years, and no prior carrier cancellation or bankruptcy filing.

Restaurants are the classes that place most readily, followed by professional services, fitness studios, retail, personal care, technology services and real estate. Workers compensation is optional for most private Texas employers under Texas Labor Code §406.002, and a non-subscriber has to file with the Texas Department of Insurance, Division of Workers’ Compensation.

Where Aulona Insurance Group is not the right fit

Some Carrollton risks get a no on the first call, and these two come up more than the rest.

  • Preferred inland owner-occupied homeowners cover in the Dallas and Fort Worth suburbs, a weak market the agency names first
  • Non-durable goods wholesalers, which the distribution blocks here produce, with no market on the agency’s package lines

A Carrollton caller who wants the whole list before dialing will find it on the agency page. No Carrollton caller is written for life, health, Medicare or disability.

Working with Aulona Insurance Group from Carrollton

FEMA’s flood-program listing for Carrollton, number 480167C, runs across Dallas, Denton and Collin County on one community number, with the current flood map effective November 21, 2024. A Carrollton applicant gives the street address and the rating county follows from it, not the other way round.

  1. Answer the eight questions on the quote form, about two minutes, ending with a one-time code texted to your mobile, or leave a Carrollton number on the contact page.
  2. Take the recorded call from Luka Cenaj, who works through the drivers, the Carrollton address and the operation behind it.
  3. Leave the Carrollton risk with Aulona Insurance Group to place with the insurers it holds appointments with.

Tell us when to call. A licensed Texas agent will go through it with you.

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What happens next

What happens when you contact us

Callback, call, placement. No pricing is shown before a licensed agent has spoken with you.

Step 1

Request a callback

Leave a number and a good time on the contact page, or call the agency directly. We text a code to confirm your number.

Step 2

A licensed agent calls you

Luka goes through coverage and your situation. No pricing is shown before that call.

Step 3

Coverage gets placed

We go to the markets we hold appointments with and tell you plainly if we are not the right fit.

This page covers one part of Independent Insurance Agency Serving 50 Texas Cities.

Published . Reviewer of record: Luka Cenaj, licensed Texas insurance agent.

Everything on this page is general information about insurance in Texas. It is not a quote and it is not a policy. Coverage is quoted only on a recorded call with a licensed agent and takes effect only when the agent or the insurer confirms it in writing, so check your own situation with the agent before you act on anything here.

Talk to a licensed Texas agent

Tell us when to call. A licensed Texas agent will go through it with you.