Insurance Agency in Carrollton, Texas
Carrollton drivers, homeowners and business owners are quoted by phone. Dallas, Denton or Collin County rating. Dallas, Denton or Collin, from the street.
Aulona Insurance Group is an independent insurance agency licensed in Texas (Agency License #3481412) with an office in Plano. Luka Cenaj, a licensed Texas agent, is the reviewer of record for every coverage page on this site.
Texas Agency License #3481412 · NPN 22184980 · English & Albanian
On this page6 sections
Auto, home and business coverage for Carrollton
Aulona Insurance Group places auto, home and business coverage on a Carrollton address, in Texas only, and asks the county question once instead of leaving a household with three separate applications.
The City of Carrollton reaches into Dallas, Denton and Collin counties, and Texas auto and property rating starts from the county a risk sits in, so the street address decides the rating county on a Carrollton file rather than the mailing city.
Service is by phone from the one office, in Plano, and no visit to Carrollton or to Plano is part of placing coverage. Coverage on a Carrollton address is quoted and bound only after a recorded call with Luka Cenaj, in English or Albanian.
Auto insurance in Carrollton
Auto insurance for a Carrollton driver is an ordinary Texas personal auto policy, rated on the county where the vehicle is garaged overnight rather than on the mailing address.
Texas Transportation Code §601.072 sets the same floor statewide, written as 30/60/25:
- $30,000 for injury to one person
- $60,000 for injuries in one accident
- $25,000 for damage to another person’s property
Hail is the North Texas claim liability never pays. The National Weather Service Fort Worth/Dallas forecast office warns for hail across Dallas, Denton and Collin counties, and a dented roof or a cracked windshield is answered by comprehensive coverage under its own deductible rather than by collision.
Home insurance in Carrollton
Home insurance in Carrollton is largely a hail conversation, since the National Weather Service Fort Worth/Dallas forecast office issues severe thunderstorm and hail warnings for all three counties the city sits in.
Two terms decide what a North Texas hail claim pays:
- The windstorm and hail deductible, often a percentage of the dwelling limit
- The roof settlement basis, where actual cash value pays a depreciated figure on an older roof and replacement cost does not
The suburban preferred owner-occupied homeowners market around Dallas and Fort Worth is thin for this agency, and a caller hears that at the start. Dwelling fire, condo and renters, landlord DP-1 and DP-3, personal umbrella coverage above the home and auto liability limits, and flood through the National Flood Insurance Program are the Carrollton property lines the agency places.
Business insurance in Carrollton
Business insurance for a Carrollton company goes through a small-business program with hard eligibility limits, and a business outside the band should hear that before anything else.
Inside the band:
- Annual gross revenue under $5 million, and total W-2 payroll under $5 million
- Workers compensation runs through its own market and is not limited by the revenue and payroll figures above
On top of size, a Carrollton account needs losses under $20,000, at most two incidents in three years, and no prior carrier cancellation or bankruptcy filing.
Restaurants are the classes that place most readily, followed by professional services, fitness studios, retail, personal care, technology services and real estate. Workers compensation is optional for most private Texas employers under Texas Labor Code §406.002, and a non-subscriber has to file with the Texas Department of Insurance, Division of Workers’ Compensation.
Where Aulona Insurance Group is not the right fit
Some Carrollton risks get a no on the first call, and these two come up more than the rest.
- Preferred inland owner-occupied homeowners cover in the Dallas and Fort Worth suburbs, a weak market the agency names first
- Non-durable goods wholesalers, which the distribution blocks here produce, with no market on the agency’s package lines
A Carrollton caller who wants the whole list before dialing will find it on the agency page. No Carrollton caller is written for life, health, Medicare or disability.
Working with Aulona Insurance Group from Carrollton
FEMA’s flood-program listing for Carrollton, number 480167C, runs across Dallas, Denton and Collin County on one community number, with the current flood map effective November 21, 2024. A Carrollton applicant gives the street address and the rating county follows from it, not the other way round.
- Answer the eight questions on the quote form, about two minutes, ending with a one-time code texted to your mobile, or leave a Carrollton number on the contact page.
- Take the recorded call from Luka Cenaj, who works through the drivers, the Carrollton address and the operation behind it.
- Leave the Carrollton risk with Aulona Insurance Group to place with the insurers it holds appointments with.
What happens when you contact us
Callback, call, placement. No pricing is shown before a licensed agent has spoken with you.
Request a callback
Leave a number and a good time on the contact page, or call the agency directly. We text a code to confirm your number.
A licensed agent calls you
Luka goes through coverage and your situation. No pricing is shown before that call.
Coverage gets placed
We go to the markets we hold appointments with and tell you plainly if we are not the right fit.
This page covers one part of Independent Insurance Agency Serving 50 Texas Cities.
