Insurance Agency in Dallas, Texas
Auto, home and business coverage for Dallas, quoted by phone. Five-county rating and North Texas hail. One city name, five rating counties.

Aulona Insurance Group is an independent insurance agency licensed in Texas (Agency License #3481412) with an office in Plano. Luka Cenaj, a licensed Texas agent, is the reviewer of record for every coverage page on this site.
Texas Agency License #3481412 · NPN 22184980 · English & Albanian
On this page7 sections
Auto, home and small commercial for Dallas
Aulona Insurance Group places personal auto, home and small commercial coverage for Dallas, in Texas only, so the cars, the house and whatever the household runs on the side reach the same licensed agent.
Five counties carry a Dallas address, since the city covers ground in Dallas, Collin, Denton, Kaufman and Rockwall, so the city on the envelope does not settle the rating county. The garaging or street address does.
Service is by phone from the one office, in Plano, and no visit to Dallas or to Plano is part of placing coverage. A Dallas file reaches a quote through one route, a recorded call with Luka Cenaj, held in English or in Albanian.
Auto insurance in Dallas
Auto insurance in Dallas begins at the statewide liability floor of 30/60/25 (Texas Transportation Code §601.072), and the address the vehicle is garaged at decides nearly everything above it.
The City of Dallas covers ground in Dallas, Collin, Denton, Kaufman and Rockwall counties.
A house near White Rock Lake is appraised by the Dallas Central Appraisal District, while a house at the northern edge of the city limits can fall under Collin County or Denton County instead.
Vehicle theft is the Dallas claim that separates the city from its suburbs, and the Texas Department of Public Safety publishes a monthly auto theft report built from Texas Crime Information Center entries.
Home insurance in Dallas
Home insurance in Dallas is a hail policy with a house attached. The National Weather Service Fort Worth/Dallas forecast office issues the severe thunderstorm and hail warnings covering Dallas County, and NOAA’s Storm Events Database logs each of those reports by county.
Aulona Insurance Group is honest about where its home markets sit:
- Strong: dwelling fire, condo and renters, landlord DP-1 and DP-3, flood through the National Flood Insurance Program, and personal umbrella coverage above the home and auto liability limits
- Weak: preferred inland owner-occupied homeowners coverage across the Dallas suburbs
Preferred owner-occupied homeowners cover inland, in the Dallas and Fort Worth suburbs, is the one property market the agency is weak in, and it is named before an application.
Business insurance in Dallas
A Dallas business account can be built from a business owners policy (BOP), general liability, commercial property, workers compensation, professional liability, umbrella and excess, or commercial auto, and Aulona Insurance Group places every one of them.
Workers compensation is optional for most private Texas employers (Texas Labor Code §406.002), and a Dallas non-subscriber has to file with the Texas Department of Insurance, Division of Workers’ Compensation.
The small-business program stops at hard limits:
- Annual gross revenue under $5 million, and total W-2 payroll under $5 million
- Workers compensation runs through its own market and is not limited by the revenue and payroll figures above
Loss history closes the band in Dallas: under $20,000, no more than two incidents in three years, and no earlier carrier cancellation or bankruptcy.
Business Insurance in Dallas, Texas sets out the classes in full.
Where Aulona Insurance Group is not the right fit
A Dallas caller runs into one of two limits more often than any other.
- Preferred inland owner-occupied homeowners cover in the Dallas suburbs, a weak market the agency names before an application is taken
- Night clubs, and roofing and siding, with no market on the agency’s package lines
The agency page holds the full personal and business declination list behind these Dallas examples. Life, health, Medicare and disability stay outside what a Dallas file can hold.
What moves the price of a Dallas policy
A Dallas premium comes from the insurer’s filed rates, never from Aulona Insurance Group, and no figure for one appears on this site.
Which of the five counties the vehicle garages in matters as much as the city on the envelope, and the driving record still leads an auto file.
On property, the Dallas Central Appraisal District record supplies the year built and the construction, and the windstorm and hail deductible with the roof age decides what a North Texas hail claim settles for. On a commercial account the class code leads, then payroll, revenue and the loss runs.
Working with Aulona Insurance Group from Dallas
FEMA lists Dallas as a single flood-program community, number 480171A, spread across Dallas, Collin, Denton, Kaufman and Rockwall County. A Dallas mailing address is therefore not automatically a Dallas County address on an application, and the county that rates the policy is read off the garaging or street address.
- Start on the quote form, eight questions and roughly two minutes, finishing with the one-time code texted to your mobile, or leave a Dallas callback number on the contact page.
- Luka Cenaj calls back on a recorded line and goes through the vehicles, the Dallas property and the business, where there is one.
- Aulona Insurance Group submits the Dallas file only to the insurers it holds appointments with.
What happens when you contact us
Callback, call, placement. No pricing is shown before a licensed agent has spoken with you.
Request a callback
Leave a number and a good time on the contact page, or call the agency directly. We text a code to confirm your number.
A licensed agent calls you
Luka goes through coverage and your situation. No pricing is shown before that call.
Coverage gets placed
We go to the markets we hold appointments with and tell you plainly if we are not the right fit.
This page covers one part of Independent Insurance Agency Serving 50 Texas Cities.
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