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Independent Insurance Agency Serving 50 Texas Cities

Insurance Agency in Plano, Texas

Phone quotes for Plano: auto, home and business coverage. Collin and Denton County rating, hail claims. Collin or Denton, decided by the address.

Aerial view of downtown Plano, Texas, with brick mid-rise apartments and shops

Aulona Insurance Group is an independent insurance agency licensed in Texas (Agency License #3481412) with an office in Plano. Luka Cenaj, a licensed Texas agent, is the reviewer of record for every coverage page on this site.

Texas Agency License #3481412 · NPN 22184980 · English & Albanian

On this page6 sections
  1. 1Three lines placed for a Plano household
  2. 2Auto insurance in Plano
  3. 3Home insurance in Plano
  4. 4Business insurance in Plano
  5. 5Where Aulona Insurance Group is not the right fit
  6. 6Working with Aulona Insurance Group from Plano

Three lines placed for a Plano household

Aulona Insurance Group places auto, home and business coverage for Plano addresses, in Texas only, and takes each risk to the insurers it holds appointments with rather than to a single company.

Aulona Insurance Group places three things for a Plano household:

  • Personal auto, standard and non-standard, including SR-22 filings
  • Property coverage, which in Plano usually means renters, condo, landlord or flood rather than a preferred owner-occupied policy
  • Business coverage for an owner-operated company inside the small-business eligibility band

Aulona Insurance Group works from one office, in Plano, under Texas Agency License #3481412 and Agency NPN 22184980, and serves Plano by phone. No visit to the Plano office is part of placing coverage. A Plano file reaches a quote through one route, a recorded call with Luka Cenaj, held in English or in Albanian. The quote comes from the appointed insurers and from no others.

Auto insurance in Plano

Auto insurance in Plano starts at the Texas liability floor of 30/60/25, which is $30,000 for injury to one person, $60,000 for injuries in one accident, and $25,000 for damage to another person’s property (Texas Transportation Code §601.072).

Plano sits in two counties. Most of the city lies in Collin County and a western portion runs into Denton County, per the U.S. Census Bureau.

Hail is the Plano claim. The National Weather Service Fort Worth/Dallas forecast office issues the severe thunderstorm and hail warnings covering Collin County, and hail damage is answered by comprehensive coverage, subject to its deductible.

Home insurance in Plano

Home insurance in Plano begins with a stated limit. The suburban preferred owner-occupied homeowners market around Dallas and Fort Worth is thin for this agency, and a caller hears that at the start.

Aulona Insurance Group is a real market for the rest of what Plano owns:

  • Renters and condo policies
  • Dwelling fire
  • Landlord DP-1 and DP-3 on a rented Plano house
  • Personal umbrella coverage above the home and auto liability limits
  • Flood through the National Flood Insurance Program, which holds a new policy 30 days before it takes effect

Ask about the wind and hail deductible and the roof settlement term first. Those two decide what a spring storm costs a Plano owner.

Business insurance in Plano

Business insurance is one of the lines Aulona Insurance Group places for Plano, and it is built for the owner-operated company rather than the corporate campus.

The small-business program carries hard eligibility limits:

  • Annual gross revenue under $5 million, and total W-2 payroll under $5 million
  • Workers compensation runs through its own market and is not limited by the revenue and payroll figures above
  • New businesses accepted, with no minimum time in business

Loss history closes the band in Plano: under $20,000, no more than two incidents in three years, and no earlier carrier cancellation or bankruptcy.

Restaurants, coffee shops, caterers, professional services firms, fitness studios, retail, personal care and technology services are the classes that place most readily. Workers compensation stays optional for most private Texas employers (Texas Labor Code §406.002), and a non-subscriber files with the Texas Department of Insurance, Division of Workers’ Compensation.

Where Aulona Insurance Group is not the right fit

A Plano caller runs into one of two limits more often than any other.

  • Preferred inland owner-occupied homeowners cover in the Dallas suburbs, Plano included, a weak market the agency states first
  • Hospitals and physician practices, which a corridor of medical offices produces in volume, with no market on the agency’s package lines

The agency page holds the full personal and business declination list behind these Plano examples. Life, health, Medicare and disability stay outside what a Plano file can hold.

Working with Aulona Insurance Group from Plano

Plano is listed with FEMA as flood-program community 480140C in both Collin and Denton County, on a flood map effective November 21, 2024. A west Plano address and an east Plano address need not share a rating county, and the garaging address is what decides it.

  1. Work through the quote form’s eight questions, about two minutes, ending with the one-time code texted to your mobile; a Plano caller can use the contact page instead.
  2. Answer the recorded callback from Luka Cenaj, who goes through the drivers, the Plano property and any commercial exposure.
  3. Let Aulona Insurance Group carry the Plano risk to the insurers it holds appointments with.

Tell us when to call. A licensed Texas agent will go through it with you.

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What happens next

What happens when you contact us

Callback, call, placement. No pricing is shown before a licensed agent has spoken with you.

Step 1

Request a callback

Leave a number and a good time on the contact page, or call the agency directly. We text a code to confirm your number.

Step 2

A licensed agent calls you

Luka goes through coverage and your situation. No pricing is shown before that call.

Step 3

Coverage gets placed

We go to the markets we hold appointments with and tell you plainly if we are not the right fit.

This page covers one part of Independent Insurance Agency Serving 50 Texas Cities.

Published . Reviewer of record: Luka Cenaj, licensed Texas insurance agent.

Everything on this page is general information about insurance in Texas. It is not a quote and it is not a policy. Coverage is quoted only on a recorded call with a licensed agent and takes effect only when the agent or the insurer confirms it in writing, so check your own situation with the agent before you act on anything here.

Talk to a licensed Texas agent

Tell us when to call. A licensed Texas agent will go through it with you.